Iver has been providing digital workplace services to SJ since 2022. Following a procurement process in spring 2025, the collaboration is now growing. SJ IT works with modern platforms that enable both innovation and stable, secure operations – a combination that is crucial for providing the right conditions for continued digitalisation. After Iver won SJ's procurement of digital workplace services in 2022, delivery has grown significantly in 2025, making Iver a comprehensive supplier of several central IT services to SJ.
“SJ's move to the cloud has been a successful and crucial milestone for us. In Iver, we have also found a partner that provides us with an integrated way to further develop our DevOps processes. This gives us the power to innovate faster, become more flexible and deliver a seamless experience – it is the new platform for the train journeys of the future”, says Henri Caddeo, CIO at SJ.
Iver is responsible for the complete delivery of service desk services to SJ, with availability around the clock, all year round. Together with the delivery of digital workplace services, this means that Iver has a comprehensive commitment to user-oriented services, including user equipment and support. The delivery of service desk services also includes a customer portal and the additional service Major Incident Management, which will help to minimise downtime in the event of incidents and major disruptions in SJ's business-critical systems.
Under the agreement for infrastructure and application operations in Microsoft Azure, Iver has been involved in migrating SJ's system resources from traditional data centre operations to the operation of applications and databases in the public cloud environment Azure. For the operational delivery, Iver uses standardised services for public cloud and database operations. The agreement also includes consulting services within Azure. To ensure a smooth and efficient transition to the Azure platform, Iver's standardised method for onboarding applications in the Azure environment, called Service Activation, is used.
"We are delighted that SJ has placed its trust in us once again. We already have a well-established and close relationship, and we have a very good understanding of SJ's operations and goals. This gives us a strong foundation for expanding our delivery to more service areas, including service desk. By using standardised services and our Service Activation method, we have ensured a smooth and efficient transition to the Azure platform”, says Carl-Martin Rydenlund, SVP Private Sector, at Iver.
For more information, contact:
Carl-Martin Rydenlund, SVP Private Sector, Iver: +46 73 588 82 50, carl-martin.rydenlund@iver.se
Jakob Tapper, information, Iver, telefon: +46 739 81 63 33, e-post: jakob.tapper@iver.se
About SJ
SJ is a Swedish travel company that offers sustainable travel both independently and in collaboration with others. SJ is one of Sweden's greenest brands and part of the solution for achieving climate goals. The group's over 6 800 employees in Sweden and Norway all contribute to increased train travel – SJ moves Sweden onwards. As the market-leading train operator, SJ connects Sweden, Norway, and the capitals of Scandinavia. SJ is owned by the Swedish state and has the mission to operate profitable passenger rail traffic.
About Iver
Iver is a leading Nordic full-service provider of mission-critical IT services and platforms. With cutting-edge expertise in IT infrastructure, cybersecurity, data, and cloud, Iver's services are not only critical for our customers but for the seamless operation of modern society as a whole. Iver has approximately 1,400 employees in 23 offices in Sweden and Norway and has a turnover of SEK 2,9 billion. Iver – where technology meets business. Read more at iver.com.
This information was published on 10 September 2025, at 09.30 (CET).